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I can call and text my friend and she can text me back however, she cannot call me

Arrow_1963
Great Neighbour / Super Voisin
 
6 REPLIES 6

Michael77
Deputy Mayor / Adjoint au Maire

Yes, this sounds like a porting issue.

Arrow_1963
Great Neighbour / Super Voisin

I moved back to PM on Saturday and tried calling on that day plus on Sunday. I will try again today and if nothing changes, I will contact the moderators. Thanks everyone for the replies. 

Mr-Bump
Great Citizen / Super Citoyen

Does this happen with other numbers or just the one friend? Was everything working fine before and then stopped, or have you not been able to receive texts since joining PM?

 

As others mentioned, if you have recently ported over, it could be a stuck port.

Mana
Mayor / Maire

Please let us know if this is due to port in or something else so that we can try  further helping you out. 

closng
Deputy Mayor / Adjoint au Maire

@Arrow_1963, when did you port to Public Mobile? If it was within the past few hours, give it some more time, if it has been more than 24 hours, I would suggest messaging the Moderators using the below link to let them know your porting got stuck:

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Taekgun
Deputy Mayor / Adjoint au Maire

@Arrow_1963

 

Have you happened to ported in a phone number to PM recently?  Sounds like a stuck port!

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