Community

basra03 · ‎08-17-2018

I am unable to get new plan.

cmatassa · ‎08-17-2018

Please share more details, otherwise we won't be able to help.

rahmedkanak · ‎08-17-2018

@basra03 wrote:
I am unable to get new plan.

Could you please share more details. Are you an existing customer with plan expired?

In that case you need moderator help.

If you are a new customer to public mobile then you need to go to Walmart/London drugs or wow mobile to get a free SIM and online activation.

If you have a SIM card then you have to do online activation.

Please make sure you use your friend phone number to get additional 10$ credit during activation.

Anonymous · ‎08-17-2018

1. First try it different browser internet,

Activate your SIM card

https://activate.publicmobile.ca/

will13am · ‎08-17-2018

@basra03, is your account suspended? If it is you will need moderator team assistance to make a plan change. The moderator team can be reached via private message using this link. Please include in the private message account number and PIN code. Refer to the following knowledge base link for additional information on contacting the moderator team.