I am still having a problem putting in a ticket when I touch the put in ticket button

[moemoe]

the circular arrow comes up trying to reach Telus but the screen goes white and nothing happens.I have tried many time,I even left it for a 1/2 hour.I’m putting in the ticket because the local hospital can’t reach me or other people on public mobile cell phones. Having a number to call with a real person would nice.Do they ( public mobile)not check the community Forum?  Any help would be great .Thank-you

[moemoe]

Thank you this may have worked .👍

[bh83]

@moemoe I’m having the same problem

[Hollister]

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@moemoe wrote:

Thanks tried that

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• Alternatively, you can send a private message to the Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.

[dust2dust]

Did you see my detailed reply on sending a private message?

[moemoe]

Thanks tried that

[Hollister]

@moemoe 

Try clearing your browser cache and open a new browser window in incognito.

[moemoe]

In the process it freezes up

[moemoe]

Only when hospital calls they say it doesn’t ring they just hear the busy signal ,and they have dialed 1 before the whole number .

[Handy1]

@moemoe  

Message support directly
       

• while your already here and logged in the community you can send a private message   To CS_Agents click >>>here.<<<