I have a phone that stopped accessing the system. I have a SIM card swap fraud. The problem is I can't fix it. Public Mobile has no human techs - only a very poor AI. I can not contact anyone to fix the problem. Every time I press a button to submit a ticket or suspend my SIM card, I keep getting sent back to the AI or get an error - can't submit ticket. I am getting nowhere. I can't submit a ticket - can't talk to an agent - can't suspend my card. Only one real choice - get a new provider - one that cares about it's customers.
