10-20-2018 09:09 PM - edited 01-05-2022 02:14 AM
I have two public mobile accounts, one with my old phone number and one with a temp. I accidentally transferred another old phone number to the number that I wanted to keep, and now it says that the number can't be transferred back to me! HELP!!!
10-20-2018 10:52 PM
@slash407 there are some possible factors that can work in being able reverse this.
- did port complete or not
- which company does the number originally belong to
---other items that I am not sure.
10-20-2018 09:36 PM
Yeah message the mods. They are the only ones who can fix it.
Hopefully it results in a stuck port (mismatch between the account numbe, and name on account and number). That might be easier to fix than if the port completed.
10-20-2018 09:14 PM
@dalenavo Ouch! This one might be hard to revert. All you can do is send a private message to the Moderator_Team with your accounts info and an explanation. Currently, there is higher volume of inquiries and so there will be a delay for mod to get back to you.
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.