How to switch plan

[dominiknelkis]

How to switch my plan from 40$ to 70$ 

[Anonymous]

@dominiknelkis 

Spoiler

i suggest you close all Browser and do clear cache and cookies for any Browser,

and try open one Browser incognito mode,

or try it for a different Browser and open incognito mode,

how to open Browser incognito mode visit Here link,

how to clear cache and cookies and History visit Here link,

and use a Browser from your computer,is better

use Browser microsoft edge or chrome latest version
and just make sure your Browser is up to date update
sometime is the Browser is not update is give a issue.

how to update your Browser visit Here link, 

and Restart your computer, is will help a lot,

and if you use a home internet take your power internet off for about

a 1 minute and put it back on,to refreshing your network,

and click Here link  to you know how to Change Your Plan online,

you can choose at your next plan renewal date. To change your plan.

or if you can't fix it you need to Contact Customer Support Agent by CS_Agent, and Explain your issue to them can solve your issue, they are nice service Team the will help you 100%.

Here’s How To Contact Customer Support Agent by Submit a Ticket,

Spoiler

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to Customer Support Agent by CS_Agent, Click Here link,to get started. Type,, Ticket ,, Click ,, Contact Us ,, Select your issue ,,
  Click here to submit a ticket↗↗.

• or you can send a private message to Customer Support Agent by Click Here link,

• please include in your message,
• phone number,
• Email address,

• Customer Support Agent by CS_Agent, will Response to your inbox by private message 
• During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
  • Monday to Sunday: 6 AM to 10 PM EST
  • Note: Public Mobile No Support by phone call or Email.. only by CS_Agent, private message..
  
  Check your private message inbox (click on the envelope top right of your screen)

         Good Luck..

 note: if you have the monthly bonus for 2GB it's no expires but you have to keep your plan $40 and if you changed your plan you will lost the promo 2GB, just to you know. but if you don't have it it's ok you are not qualified to getting.

[HALIMACS]

@dominiknelkis 

Here’s the process for changing plans, first login to Self Serve to this screen:

Then, click Change Plan:

Then select desired Plan:

Then choose Change on Next Renewal Date:

[cellphoneuser1 · Accepted solution]

@dominiknelkis selfserve.publicmobile.ca and click on plans and add-ons and change plan. Schedule the change for the next renewal or else you lose the rest of the $40 that you already paid.