How to submit the ticket and where to find the ticket submitted before?

[HALIMACS]

@shuiruyan 

To find the ticket before, tap your avatar upper right and go under your messages section.

[HALIMACS]

@shuiruyan 

To contact a Customer Support Agent, there are 2 methods:

1. Use the ticketing system for a faster response time. Click here to create a support ticket, then type Customer Support Agent, then Contact Us,  or, 
2. Send a private message to Customer Support Agent by clicking here.  You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.