07-31-2023 11:35 AM
07-31-2023 12:13 PM
Setting vmail has to be done from the mobile phone - very first time. Go to phone app, press '1' and it should get you to vmail. Then do the setting. Later you can access vmail from either mobile or any other phone calling xxx-xxx-4001 number.
Check if 4001 number is set up as vmail number on your phone first, just in case.
07-31-2023 11:47 AM
@Sarah26 - see how to set up voicemail in the Get Help Articles here: https://www.publicmobile.ca/en/ns/get-help/articles/voicemail-faqs
07-31-2023 11:38 AM
What happens when you long press the 1 key on your dialer? That should take you to the voicemail system. If not then dial 1-778-580-4001.