How to contact public mobile customer service about my payment

[JZJZ]

Hi, what is the customer service contact email address. Thanks!

[Kigo]

The steps to how to get in touch with a PM agent is through this link. 

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

It will tell you all services are done online though, no specific email address. 

"Our support is all online. If the chat or help articles didn't answer your question or you need account-related support, you can connect with a Customer Support Agent.

-Contact Us-

Click the topic you need help with to get started. 

-In order to submit a ticket please log in to My Account-

So in conclusion, you will have to sign in and submit a ticket with your inquiry/issue, if you are unsuccessful with finding a solution through their Help Articles. 

Hope that helps! 

[Sansan]

Yes it does. Refresh your browser and try again.  

This is what it looks like. You just have to type in the box and press send.

 

[JZJZ]

this link doesn't work

[Sansan · Accepted solution]

Hi,

You can click on the link below to send a message.  They will message you back. No email.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437