How to change name on profile

[WBeaman]

I signed up today to get a SIM card and they spelt my name wrong.  How do I get it changed. 

[softech]

---

@WBeaman wrote:

Just logged in and could change it on the Profile.   Thanks!

---

Oh, so, you are really talking about Self server My Profile then  🙂 

[WBeaman]

Just logged in and could change it on the Profile.   Thanks!

[esjliv]

@WBeaman  - as long as your address is correct a misspelled name should not matter.

These normally come via Canada Post regular letter mail, so it should not require a signature or anything like.

fyi, the account you created for purchasing a SIM card has different log in credential then the community here (which you probably already know), and then once you actually activate a SIM card and created an account with a phone number...that is also a different set of login credentials.

[softech · Accepted solution]

@WBeaman   On Self serve My Account?  Just go to Edit profile.  Login first and you can go via this link:

https://selfserve.publicmobile.ca/Overview/my-profile/edit-profile/

Or for  SIM purchase site?  It doesn't really matter, I guess

but if you want to correct it , direct message PM Support

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply you there