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How to activate the data sharing

Edrick
Great Neighbour / Super Voisin

When i want to do a data sharing it says that public mobile have to activate it

7 REPLIES 7

@rceccato- Unfortunately, @Edrick never got back to us to update. Check the APN settings in the phone.

settings, mobile data, mobile data network, fill in all the settings - let us know if you're unclear on them.

Also - settings, personal hotspot, allow others to join, turn on wifi and bluetooth, set a wifi password.

rceccato
Good Citizen / Bon Citoyen

Are you sure about this.  I have an iPhone 14 and I keep getting the same error about Public needs to turn it on.  I am on the 40.00 16 GB plan.  Any ideas??

hTideGnow
Mayor / Maire

HI @Edrick   If it is about hotspot, did you try it and it  failed?

 

Check your APN, some needs this for APN type :

default,supl,mms,dun 

LeePublic
Deputy Mayor / Adjoint au Maire

Do you mean hotspot data or sharing your data plan with other people in your family?

There's a lot of tutorials on how to enable hotspot on your phone by Googling the question.

You can't have a family plan on Public to share your data with others. One account per plan.

Yummy
Mayor / Maire

How do you define 'data sharing'? PM does not offer that.

If you think of 'hot spot' it depends on your phone.

@Edrick  - you can share your data by hotspotting it, if you wish. edit as @computergeek541 pointed out as well.

 

See how to do that here:

https://www.pcmag.com/how-to/how-to-turn-your-phone-into-a-wi-fi-hotspot

 


@Edrick wrote:

When i want to do a data sharing it says that public mobile have to activate it


There isn't anything for Public Mobile to activate.  Hotspot is fully enabled at Public Mobile. This is a device software issue.  Which model of phone do you have?

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