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How long to get service after new activation?

9ball
Good Citizen / Bon Citoyen

I just got a new SIM card from public mobile and activated it and paid for a plan but have no service on my phone. How long should I have to wait for the service to connect? I called my new number from my land line and got my new voicemail (which I need to set up). So I assume I got the activation correct. Cheers. 

10 REPLIES 10

9ball
Good Citizen / Bon Citoyen

OK. Got it sorted. Had to connect the phone to iTunes with the new sim in it. Then had to input my iTunes info. Thanks to all that assisted. Cheers

9ball
Good Citizen / Bon Citoyen

It is an iPhone. Rogers says that no message will come up for an iPhone just for an android. They assure me it is unlocked. 😞

will13am
Oracle
Oracle

@9ball, the service should be up and running immediately upon completion of the activation process.  The Telus service seems to be having a few hiccups today.  It is possible that the network outage affected activations.  I lost connection for about 10 minute before lunch.  The connection is back but the service is still in limp mode as data is really slow.  

specialK
Good Citizen / Bon Citoyen

wouldn't it ask for an unlock code automatically if it was locked? I know on Android it does that, don't know about iOS.

9ball
Good Citizen / Bon Citoyen

Just called Rogers again and they say it is unlocked. 

closng
Deputy Mayor / Adjoint au Maire

Hi @9ball,

 

Is your iPhone unlocked?

9ball
Good Citizen / Bon Citoyen

I have sent a pm as per above post. 

9ball
Good Citizen / Bon Citoyen

It is an iPhone. The site said it was compatible. 

Anonymous
Not applicable

you need send a private message Click here 

In your message put it, please include .
- your account number , if you have it , or email address .
- your phone number and 4 digit PIN .
- your name .
- Detailed explanation of specific your issue 
- them can help you a lot nice team service

Good Luck

specialK
Good Citizen / Bon Citoyen

what phone are you using? is it compatible with the pm network?

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