12-03-2019 12:08 PM - edited 01-05-2022 08:17 AM
How long can one keep "Lost/Stolen" status before plan is deactivated?
Solved! Go to Solution.
12-03-2019 12:17 PM
@ShawnC13 wrote:
@Rolex wrote:How long can one keep "Lost/Stolen" status before plan is deactivated?
90 Days after that the account will be closed and you would lose your number. The lost/stolen de-activates your sim so it is the same timeline as having your account suspended for non payment.
You're sorta kinda saying two timelines. The way I understand it is that it's 90 days from the day of suspension. Whether that's self-suspended, or whether by lack of payment at the end of a term.
Just subtle semantics. 🙂
12-03-2019 12:10 PM
@Rolex wrote:How long can one keep "Lost/Stolen" status before plan is deactivated?
90 Days after that the account will be closed and you would lose your number. The lost/stolen de-activates your sim so it is the same timeline as having your account suspended for non payment.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *