02-09-2024 07:34 PM
02-09-2024 07:40 PM
@SamP25 , please use the link below to contact support for a PUK code.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
https://www.publicmobile.ca/en/on/get-help/articles/where-to-find-your-puk
02-09-2024 07:39 PM - edited 02-09-2024 07:40 PM
What is the message you're getting?
If you're getting:
"SIM network PIN blocked. Enter SIM network PUK." on a Samsung phone then call Samsung at 1-800-726-7864 and they will give you a code to unlock it. They'll want the IMEI of the phone in question.
If any of these:
These mean the phone is locked to a previous provider. You'll need to contact them to unlock the phone.
If any of these:
then contact support:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437