How do I fix a incorrect MEID?

[CAP2005]

When setting up new account i got message that I entered wrong MEID and number transfer wasn’t completed and someone would contact me.  How do I fix the number so my phone works 

[softech]

and @CAP2005 

Also, MEID is not used anymore.  PM just used the wrong term.  

[softech]

@CAP2005

you don't provide them MEID for porting.  Instead, provide them the account number of the old carrier or IMEI number instead

[Dunkman]

@CAP2005 

Since this is a porting issue, I will private message you the Telus team porting number.  Probably be faster than customer service agent.  

[CAP2005]

Yes

[esjliv]

@CAP2005  - are you porting over to Public?

Submit a ticket with Public Mobile representatives (CSA) for help; click this link for issues with transfer/porting of phone numbers over to Public Mobile.