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How do I find out my PIN?

clevrkevr
Great Neighbour / Super Voisin

Please help me find my PIN...

1 ACCEPTED SOLUTION

Accepted Solutions

dabr
Mayor / Maire

@clevrkevr    You might have received a PIN via email/text when you first activated your account.  Otherwise you'll have to submit a ticket via chatbot and ask customer support to allow you to reset your PIN.  Here's a link to chatbot:  https://www.publicmobile.ca/en/on/get-help

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4 REPLIES 4

dabr
Mayor / Maire

@clevrkevr    You might have received a PIN via email/text when you first activated your account.  Otherwise you'll have to submit a ticket via chatbot and ask customer support to allow you to reset your PIN.  Here's a link to chatbot:  https://www.publicmobile.ca/en/on/get-help


@clevrkevr wrote:

Please help me find my PIN...


Check on your phone device to see if you have a text messages from the day that you opened your account.  In that text message, the PIN number will be in there.

chainsawcowboy
Model Citizen / Citoyen Modèle

@clevrkevr 

When did you activate? You chose it at activation or if you activated at a store you chose it when you created your account. It has 4 digits. Did you use the same one as your old one from your old provider? To pick a new one you have to contact customer support.

If you were to guess .... can you try on 611?