12-24-2022 11:31 AM
12-24-2022 11:55 AM
Customer support agent.
technically ... same thing 🙂
12-24-2022 11:42 AM
By the way, it has been changed from Moderator to CS_Agent (customer service agent)
12-24-2022 11:35 AM
Easy, go to the bottom of the page on SIMon Chatbot and type in create a ticket or private message on the envelope icon above.