How do I cancel my PM service

[oildrips]

I need to know the proper steps in cancelling my PM service and getting my money back please. If its truly self service, where is my option to cancel?  If you don't give me the option to cancel on my own, you need to respond to me in a reasonable amount of time. 24 hrs is not reasonable, as my issues are now on day 3. 

This needs to be resolved today.

[mimmo]

hi what are your issues?

if porting problem then use your old sim till the porting issue is resolved, PM will adjust your startdate or credit your account.

there is no official canceling, you either port out or don't renew service. depending on your issue they might do something. 

[rkreddyb4u]

hey,

sorry to hear that but did you private message mod team already ?

[Rockdaddy22]

http://productioncommunity.publicmobile.ca/t5/Announcements/Update-on-support/m-p/114863#U114863

Send an email, private message, twitter or facebook support.

[Rockdaddy22]

It probably won't be resolved today unfortunately. You'll just have to be patient, they'll eventually get to you.