How do I add money to my account for international call

[mohamed_mohamed]

hi, 

@Shazia_K How do I add money to my account to be able to use it to make international calls? Thanks

[mohamed_mohamed]

oh 😕   Egypt is not listed. Sounds like I wasted $15 lol, can I use them for something else though?

[computergeek541]

http://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/what-is-the-rate-for-international-calls...

[mohamed_mohamed]

no idea, how can I check?

[computergeek541]

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@mohamed_mohamed wrote:

Ok so I purchased the $15 - 400 min international talk add-on and I still can not make international calls to Egypt lol. 

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Is Egypt in the list or countries that are included for that $15? 

[mohamed_mohamed]

Ok so I purchased the $15 - 400 min international talk add-on and I still can not make international calls to Egypt lol. 

[computergeek541]

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@mohamed_mohamed wrote:

I do have $6 as a reward how can I use them to make international calls then?

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There are no pay-per-use rates at Public Mobile. You would have to purchase a long distance add-on package that includes a bundle of minutes  ($15/400 minutes), that can be paid for with any existing balance that you have in your account.  International calling is only supported to some locations.

[mohamed_mohamed]

@Rockdaddy22 I do have $6 as a reward how can I use them to make international calls then?

[Rockdaddy22]

I know, it's just sad to see this. With all the people with no service that need help desperately.

[Luddite]

@Rockdaddy22 No need to fret, she will ignore the tag since the advice is correct. 

[Rockdaddy22]

That's the way to do it. You add money to the account then you decide what to do with it. 2 step process. Did we really need to bother a mod for that. I'm sorry but come on.

[ShawnC13]

The international package is part of the $15.00 400 minute package it includes North America and International.  I can't see why adding money to your available funds wouldn't allow you to then get the long distance package and have it deducted from those available funds.  But I am new here and don't know for sure

[mohamed_mohamed]

I do not think this is the way to do it. Making a payment will just recoganize it as if I am paying my monthly payment. There has to be another way. As for adds-on so far I see it only for US calls 

[ShawnC13]

Can you go to Make Payment option, that would put money as available funds.  Then if you select the add-on it should take money from your available funds first

[mohamed_mohamed]

I went to my selfservice account and there is no function that allows me to deposit money for international calls. 

[ShawnC13]

Have you gone into your self serve account and added the add-on?  If you do won't it just ask for a Cerdit Card payment at that time?

[Rockdaddy22]

You really need to tag a mod for this.