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Holiday gifta

Devanshsmehta
Good Citizen / Bon Citoyen

Hey 

I am an existing customer and I'm not being able to claim my free 1 GB add-on 

could someone activate it the free 1GB addon for me

11 REPLIES 11

eppie
Good Citizen / Bon Citoyen

yes, I just activated mine.  

 

Purchase add on

the free reward is at the top of all the add on.  At first I missed that but when I went in the second time I saw it at the top

sine1757
Great Neighbour / Super Voisin

Thanks for this - it was a big help and very clear instructions!!! 🙂

Headbanger
Great Neighbour / Super Voisin

Hey all, I still can't see the holiday gift! Can it be cuz I'm on  $15 plan?Screenshot_20191206-175302_Samsung Internet.jpg

UPDATE: found it in the tab "purchase add on"

lake
Good Citizen / Bon Citoyen

Ok thankyou!!!

Kdhillon
Great Citizen / Super Citoyen

Hey. Thanks for showing the steps. 

 

dsmitty
Good Citizen / Bon Citoyen

FANTASTIC! thank you!! Merry Christmas..all the best for the holidays and a wonderful new year

Here's a quick how to in case someone needs help adding the Holiday Gifts.

 

Login to: selfserve.publicmobile.ca

 

Click Purchase Add-ons in My Data & Add-ons

Purchase.PNG

Scroll to the bottom to find the add-ons and look for the 2 Holiday Addons.

HolidayAddons1.PNG

Click the + sign to add the 2 add-ons and Click Buy Add-ons.

HolidayAddons2.PNG

Confirm:

Confirm.PNG

Go back to the overview page to see your addons are showing:

Overview.PNG

 

And there you have it.  Happy PM Holidays!

Devanshsmehta
Good Citizen / Bon Citoyen

Oh okay 

my bad I didn't know that

 

ShawnC13
Oracle
Oracle

@Devanshsmehta wrote:

Hey 

I am an existing customer and I'm not being able to claim my free 1 GB add-on 

could someone activate it the free 1GB addon for me


It isn't available until tomorrow morning 6 am Pacific Time

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

geopublic
Mayor / Maire

@Devanshsmehta wrote:

Hey 

I am an existing customer and I'm not being able to claim my free 1 GB add-on 

could someone activate it the free 1GB addon for me


@Devanshsmehta  Try again at 9:00 am EDT when it will be available as per the announcement.

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