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Precious1
Great Neighbour / Super Voisin

Can I please have a contact phone number?

1 ACCEPTED SOLUTION

Accepted Solutions

softech
Mayor / Maire

@Precious1   PM support is all online.  You have to open ticket and work with them via messaging Community inbox

 

1. If you have access to My account: At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at: 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply you there

 

 

But if you don't mind to share, tell us the problem and the Community  can try to help.  We are just customers but we might have workarounds for you

View solution in original post

2 REPLIES 2

softech
Mayor / Maire

@Precious1   PM support is all online.  You have to open ticket and work with them via messaging Community inbox

 

1. If you have access to My account: At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at: 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply you there

 

 

But if you don't mind to share, tell us the problem and the Community  can try to help.  We are just customers but we might have workarounds for you

Moved:

The content of the message was almost idential to that of a post from several hours earlier.