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ReenBird
Great Neighbour / Super Voisin

My pin on my public mobile voucher is saying invalid but i just purchased it? 

5 REPLIES 5

pkaraa
Deputy Mayor / Adjoint au Maire

As its been over 3 hours since you put up the concern here so you can Try again now.

Still same error?

kaytus
Town Hero / Héro de la Ville

Sometimes need up to 48 hrs to validate the voucher.

JK8
Mayor / Maire

@ReenBird 

 

It is easier to add the voucher to your account by dialing 611. If you do add it online ensure you clear your browser cache/history and then open a new window in incognito.

BKNS27
Mayor / Maire

@ReenBird 

Where did you purchase the voucher?

Try entering it in an hour as noted by @computergeek541 .

You might want to go back to where you purchased the voucher if it doesn’t work if you tried again.


@ReenBird wrote:

My pin on my public mobile voucher is saying invalid but i just purchased it? 


There can be delay immediately after purchase before the voucher becomes valid.  Please try using it again after a few hours.

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