3 weeks ago
Hello I recently purchased data, and did not know it was for US roaming. Is there anyway to transfer that for Canada instead. I need data for canada not the US
Solved! Go to Solution.
3 weeks ago
@Katie709
send a private message to CSA through the following link asking them yo swap the add-on https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
3 weeks ago
Yes @Katie709
Reach out to customer support - they can switch it for you.
To contact a Customer Support Agent, there are 2 methods:
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.