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Help in accessing account

Litch_fam
Great Neighbour / Super Voisin

I am trying to update my payment information but my mom has the phone and she is out of the country. Is there anyway to skip security access code that gets text to your phone when you log in the account for security?

4 REPLIES 4

Litch_fam
Great Neighbour / Super Voisin

This is great! I will definitely do this. Thank you so much @hTideGnow .

Litch_fam
Great Neighbour / Super Voisin

Thank you so much @abtest.

hTideGnow
Mayor / Maire

Hi @Litch_fam 

another way is to buy voucher and pay for your mother.  Buy vouchers from Shoppers drug mart , then load the voucher by calling 1-855-4PUBLIC and enter your mother's phone number to load the voucher for her

abtest
Model Citizen / Citoyen Modèle

@Litch_fam- I think if you retry to get the security code, at some point you will have the option of getting an email instead.  Can't remember the exact sequence.

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