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Help !!! Top up not working with *611

fednerulysse
Great Neighbour / Super Voisin

I have a top up number and it says that it is not working when i try to top up manually by myself. Please help me. I also need to create my online acocunt for my self-serve and i have tried 10 times already and it is not working. It registers me as if i was a new customer trying to activate a new line. It has been almost 10 years that i am a customer of public mobile.

1 REPLY 1

hTideGnow
Mayor / Maire

hi @fednerulysse 

where you got your voucher and when you got it? some vouchers has a 24 hours wait time.  can only be added after 24 hours of purchase

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