Help Please - Plan Wont Activate

[Kimmydoodle1985]

Made a payment to my account after Auto pay didnt work. It says I have no plan and I have no service. 

Have been a customer for 8 years! Please help. 

[Anonymous]

you need send a private message to @Moderator_Team.

In your message put it, please include.

- your account number

- your phone number 

- your account PIN

- Detailed explanation of specific your issue

- them can help you a lot nice service Team

Good Luck

[Anonymous]

@Kimmydoodle1985, If you have been a customer for 8 years, you should have access to *611.  You would likely get fastest results that way.  otherwise, you need to send a private message to the moderator team. Click here to send the moderator team a private message.
You can find information regarding the moderator team by following this link.