Receive a text message from Public Mobile saying I entered the wrong account number from my old provider. So transfering my number is unsucessful. Can anyone help me with this issue please?
Thank you. I have already submitted a ticket with all the information required including my account number with old provider. Hope I can get reply soon.
Receive a text message from Public Mobile saying I entered the wrong account number from my old provider. So transfering my number is unsucessful. Can anyone help me with this issue please?
Please double check the account number for the service at your old carrier. After doing that, submit a ticket to contact a Public MObiel customer support agent. That can be done through either the chabot at https://widget.telus.tiia.ai/publicmobile/publicmobile.html or from the support section of the Public Mobile app.
