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Having trouble texting

Muffin57
Good Citizen / Bon Citoyen

I am having trouble texting people, but when people text me I received but texting back won't go through.  I need help?

2 REPLIES 2

BKNS27
Mayor / Maire

@Muffin57 

Make sure Cellular Data is enabled and reset your Cellular network. See if that helps.

Handy1
Mayor / Maire

@Muffin57  Do you have iPhone ? Is data turned on . Check that your iOS is up to date and see if the carrier profile needs to be updated and reboot the phone . If you have physical SIM card can you try the sim in another phone to test ?? .. if still no luck please submit ticket with support 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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