Have not received SIM card

[Deggy]

Hey everyone, love to join public mobile hut my son card hasn’t come and it’s been 3 weeks. Can’t get a hold is support. My phone just keeps looping back to the beginning. Any help would be appreciated…

[hTideGnow]

hi @Deggy 

  Sim card delivery can be 3 days to 3 weeks here

But best to ask PM support agent for status update, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437        

Better to ask if you can pickup another one from a nearby Telus or Koodo store instead of wait longer to have them resend a new one

[computergeek541]

---

@Deggy wrote:

Hey everyone, love to join public mobile hut my son card hasn’t come and it’s been 3 weeks. Can’t get a hold is support. My phone just keeps looping back to the beginning. Any help would be appreciated…

---

Posting a message here won't get a hold of support. Please send  a message to CS_Agent privately:  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437