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Has anyone else had problems with the app?

Rupuzes
Good Citizen / Bon Citoyen

Lately, when I try to log into my account, I get a black screen with, unauthorized, at the top. I have set up the app to recognize my phone, and this still happens despite that. I can get back into my account, but only after clearing the cache, and the data.  

Is there something I can do to avoid doing this whenever I want to access my account using the app? 

Thanks in advance for your help. 

R.

3 REPLIES 3

Rupuzes
Good Citizen / Bon Citoyen

Thanks, I will try that. 

Handy1
Mayor / Maire

@Rupuzes  PM has cache issues . It’s always best to use incognito /private mode or clear app cache before logging in to avoid seeing old cached info and smoother log in 

Savage
Good Citizen / Bon Citoyen

Mine works no issues here 

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