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HI, ineed help. I cannot log in to my account. I enter the password which I used for the registratio

Miao
Great Neighbour / Super Voisin

But it doesn't work. What's wrong?

2 REPLIES 2

Dan
Model Citizen / Citoyen Modèle

You'll need help from our MODs. Follow this link to contact them: Contact MODs

 

Give them as much detail about your issues as you can, include your phone number, account number (if you know it), any other details that will help them find your account.

NDesai
Oracle
Oracle

If it is giving you wrong username or password error, you are probably entering the wrong password. To reset your password, you will need to send a private message to the Moderator_Team with your account info. 

More info on contacting mods:

Spoiler
How can I view my private messages between myself and a Community Moderator?If I do need Moderator assistance, what information should I provide?
    • Once the Community Moderator has responded to your private message, they will provide you with a secure link so they can authenticate your account information
    • In order to validate your account information, you will be asked for 1) Your account number and 2) Your PIN number

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

Need Help? Let's chat.