Got stuck on payment, now SIM is invalid

[ghilborn]

Hey guys, I am trying to port over from FM, but when I got to the payment part it said there was an error making the payment and I had to start over, now I cant start a new activation because it is saying that the SIM is invalid.

Any suggestions?

[ghilborn]

Gonna try tagging as well I guess...

@Shazia_K

@Mary_M

@MarieHelene_L

@Simon_O

[ghilborn]

Hey thanks for the reply. I messaged the mods with al my info, havent heard anything back in a few hours.

How long does it normally take?

[ShawnC13]

@ghilborn, I would suggest that you private message a mod with your email address, phone number, and sim card number so that they can look into this for you.  You can find out how to contact them here https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...