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Frustrated; suspended!?!?!

Tezz
Great Neighbour / Super Voisin

Heellllppppp!!!!!! 

How am I to get my suspension lifted. I cannot afford another payment and It successfully went through but I am still suspended. Someone help please

 

3 REPLIES 3

Dunkman
Oracle
Oracle

@Tezz 

Did your plan just renew unsuccessfully overnight? There was a system issue.  You will need to contact customer service agent to get your account fixed.  

BKNS27
Mayor / Maire

@Tezz 

Suspension will be lifted when you make your payment but if your renewal date is tomorrow everyone account is suspended but you should still have service.

esjliv
Mayor / Maire

@Tezz are any of your services working?

 

Please see attached post, as this may be your issue:

https://productioncommunity.publicmobile.ca/t5/Announcements/Resolved-Service-Impacts/m-p/955119/hig...

 

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