04-17-2020 02:04 PM - edited 01-05-2022 10:24 AM
Hello, I have just referred a friend today (by using the referral code when activating online) and I did receive a one dollar reward in my account. However, my friend is supposed to receive a one time $10 credit, it is not showing on his account. When will this $10 credit be applied to his account?
Solved! Go to Solution.
04-17-2020 02:24 PM - edited 04-17-2020 02:27 PM
@pxp1959 wrote:Hello, I have just referred a friend today (by using the referral code when activating online) and I did receive a one dollar reward in my account. However, my friend is supposed to receive a one time $10 credit, it is not showing on his account. When will this $10 credit be applied to his account?
It takes 72 hours to apply the 10.00 credit to their account if it is not applied after 72hrs start a ticket with the MOD's:
Whenever a reward has been successfully applied to your account, they will send you a text message to let you know. To check the Rewards you’ve earned, log in to Self-Serve and check the ‘My Rewards’ section in the Overview Tab. You can also select the ‘My Rewards’ button and see all the Rewards you’ve earned since joining Public Mobile.
04-17-2020 02:12 PM
@pxp1959 wrote:Hello, I have just referred a friend today (by using the referral code when activating online) and I did receive a one dollar reward in my account. However, my friend is supposed to receive a one time $10 credit, it is not showing on his account. When will this $10 credit be applied to his account?
@pxp1959 my $10 took about 24h to show in my account
04-17-2020 02:10 PM
@pxp1959 wrote:Hello, I have just referred a friend today (by using the referral code when activating online) and I did receive a one dollar reward in my account. However, my friend is supposed to receive a one time $10 credit, it is not showing on his account. When will this $10 credit be applied to his account?
It takes up to 72 hours to show up in the account but will most likely be there in the morning.
Edited: Ninja'd ggrrrrrrrr slow work computer
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04-17-2020 02:06 PM
@pxp1959 Let the friend wait for up to 3 days. Should get it eventually.
04-17-2020 02:05 PM - edited 04-17-2020 02:06 PM
It will show up within 72 hours is self service under rewards.