Forgot password and email to log in my account to change card for pre authorized payment

[Antonietta1]

I don’t now the email I just registered and never used the email after that.

[RossN · Accepted solution]

@Antonietta1 

 contact a cs agent they can fix your email issue

1.  you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

check your community envelope for a reply

[cellphoneuser1]

@Antonietta1Search your inboxes for e-mails from Public Mobile and use the password reset link on Self Serve.