08-08-2025 12:46 PM
When I click that I forgot my email and input my phone number, the response is that an email was sent to the address linked to my account. This is the address that I forgot (I have changed internet providers and no longer have access to my old email). How can I get out of this circle of frustration?
08-08-2025 12:57 PM
Thanks, so far that got me farther than the last hour I spent spinning my wheels.
08-08-2025 12:51 PM
hi @Redskul76
if Forgot email does not work, you will have to ask PM support agent to help. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage