Forgot Password and Security Question- Locke out of Account

[kevinthava]

Hi there,

My dad forgot his password and security question. He still has access to his account. He lost his phone during a car accident and would like to change his sim card number. Can someone help retain his old account information. 

Best wishes, 

Kevin 

[Lieux]

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@kevinthava wrote:

Hi there,

My dad forgot his password and security question. He still has access to his account. He lost his phone during a car accident and would like to change his sim card number. Can someone help retain his old account information. 

Best wishes, 

Kevin 

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You can reach the moderator here..https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 they will help you. Waiting time is few hours to 2 days.