Forbidden A1

[mzyiu]

After paying for my plan, I was unable to login. It has been over a week. I still have not ported my number over yet.

[Ethan_]

It appears that both the website and mobile application underwent maintenance yesterday. Should be working now 👍

[Sansan]

Are you using the app? Can you uninstall and install again? If still nothing, can you submit a ticket here.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If sill not working use the link below to cs agents. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[mzyiu]

I'm able to login and post here, but when i click "my account" i get the forbidden a1 error.