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Failed activation

Terry12345
Great Neighbour / Super Voisin

Payed, downloaded app, ran activation to port my number. Failed, so contact support. Attempt to contact support failed. Not off to a good start here,. 

2 REPLIES 2

Terry12345
Great Neighbour / Super Voisin

I did, I could try again I suppose.

 

hTideGnow
Mayor / Maire

hi @Terry12345 

For your activation problem, did you try reboot the phone then use PM app again and maybe it can complete the activation that way

if same, you will have to ask PM agent to help.  You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage          

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