Failed activation

[IzzyIsadora]

My activation failed because the SIM is not compatible with my Oukitel android phone. Public Mobile took $44 from me prematurely as account cannot be activated. Please refund as this is unethical. When can I expect to see funds back in my account.

I think you need to revise your system as you shouldn't be taking payment until account is activated. It makes your site seem like a scam. I asked a lawyer and he said to request immediate refund. Thank you,

[Handy1]

@IzzyIsadora  You need to engage support , they won’t reply to this thread 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[IzzyIsadora]

By the way, the account in question has different email address xxxxxxxxxxxx but I can't access community page so using this email.