Failed Transfer to PM

[MikeT]

Good Morning,

I would appreciate some help from a PM employee to get my port for Fido complete. I sent a private message to
Mary_M two days ago to assist and it has not yet been read. Thank you.

[Rockdaddy22]

That's great news, she's one of the best 🙂

[MikeT]

Heard from Mary and she's pushing through the transfer. Takes up to two hours. Thank you!

[ShawnC13]

It sounds like you are with a bunch of people that are stuck in the middle of the porting process.  The system is going down for mainenance and updates this weekend and will hopefully resolve these issues.  I now it doesn't help you now and hoping your pm gets answered very soon.

[MikeT]

With PM sim I have data, can make calls and send texts but can't receive calla or text messages.

[ShawnC13]

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@MikeT wrote:
Good Morning,

I would appreciate some help from a PM employee to get my port for Fido complete. I sent a private message to
Mary_M two days ago to assist and it has not yet been read. Thank you.

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Morning Mike, I understand you are looking for a PM employee to respond.  I just wanted to ask have you tried the port your self and you got an error?  I came from Roger's/Fido last week with 2 lines and it went smoothly except for the Rogers line being active the next day still.  Do you have any service on your PM sim?

[CaNuCk07]

If you sent a prviate message looks like you're on the right track.  Just make sure you included the re leavant info required to make sure you get sorted as quickly as possible.

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...