‎11-24-2016 07:00 PM - edited ‎01-05-2022 12:55 AM
I activated my promotion plan on 18th of November and by mistake I chose a wrong plan. But the activation failed so nothing has been working but my account is already charged. I messaged the mod but no one has got back to me yet.
Please if anyone can help me either activate the sim with the correct plan or refund me since it has been so many days and it is getting a bit annoying now. I understand mods are busy but it has been many days since I have been waiting.
Thank you
‎12-02-2016 10:04 AM
‎11-25-2016 04:28 AM
Sorry to hear that.
Huge amount of backlog is the reason for long delay. They will get back to you as soon as they can.
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