Existing sim is considered invalid while setting up account

[redevil]

Hi All,

I'm trying to set up an account and reuse my current Rodgers sim card.  When I enter the 19 digits, its says "invalid sim". I'm currently using the sim in an unlocked iPhone 6.

I'm kindda stucked!

Thanks for any help

David

[redevil]

I have one. Thanks for the great tips. 

[Poogzley]

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@Anonymous wrote:

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Don't let anybody tell you there's no support here 🙂

Account and deeper technical issues could take some time but I've not needed it in my year here.

Verify that your phone is compatible, unlocked, not on a blacklist.

Buy a SIM. Or some stores will give it to you if you activate with them in store.

Activate the account.

Make sure everything works.

Use the Change Number feature to transfer (port) your number from your other ACTIVE service.

Wait.

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Also don't forget to use a referral code to save a few dollars on your monthly plan!

[surreyboz]

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@redevil wrote:

Hi All,

I'm trying to set up an account and reuse my current Rodgers sim card.  When I enter the 19 digits, its says "invalid sim". I'm currently using the sim in an unlocked iPhone 6.

I'm kindda stucked!

Thanks for any help

David

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No Provider in the World let's you use a Sim card from there competitors to activate service on there network. Heck they don't even let you activate within there own Group of Cell Phone companies. 

[Chabus]

There are some public mobile stores that opened recently also. I would check https://www.publicmobile.ca/fr/qc/store-locator in order to find the closest store for you.

[RossN]

@redevil one very important thing I think we forgot to mention, do not close your rogers account until after a successfull port of your number or it probably wont be available anymore

[Anonymous]

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@redevil wrote:

You guyz rock! Cheers to all.  I'm off to purchase my sim....

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If you haven't left yet...the first reply to your question is really the solution to it. You then added more questions.

If you know someone already with Public Mobile then you can use their phone number as a referral and get 10 bucks credit and they get a buck/30 days reward.

[redevil]

You guyz rock! Cheers to all.  I'm off to purchase my sim....

[Triguy]

You can port (transfer) your number from another provider to PM.  Here is a link with more info.

https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number

[mimmo]

@redevil just a point activate eith a temporary number, once activated then port via self serve and use only your Roger's accou t number and the name on Roger's acount exactly. 

[Anonymous · Accepted solution]

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@redevil wrote:

Oh...OK.

Cheers mate - that was quick!

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Don't let anybody tell you there's no support here 🙂

Account and deeper technical issues could take some time but I've not needed it in my year here.

Verify that your phone is compatible, unlocked, not on a blacklist.

Buy a SIM. Or some stores will give it to you if you activate with them in store.

Activate the account.

Make sure everything works.

Use the Change Number feature to transfer (port) your number from your other ACTIVE service.

Wait.

[RossN]

@redevil yea should be fine people do it every day usually take them a few hours

[Triguy]

You would need to purchase a PM sim  either online or through a retail location.

https://www.publicmobile.ca/en/bc/get-started

[redevil]

Is it easdy to tranfers my old phone number to the new sim?

Thanks again.

[RossN]

@redevil  no prob good luck

[redevil]

Oh...OK.

Cheers mate - that was quick!

[missorange]

do you mean you are using rogers sim card? no, you need to order an sim card from Public mobile website or purchase from walmart.

[RossN]

you have to buy a pm sim that is the only way to sign up