Esim

[steve321]

I currently have a pixel phone with SIM card. I purchased a new iPhone 17e that uses esims.  Why do I have to $5.00 to switch to the new had set. Afterall I could just physically cha it before

[softech]

@steve321 you said you "have a pixel phone with SIM card", so, a physical sim card?

Changing from hard sim card to eSIM is NOT free.  Only those who are currently using a PM eSIM  will get replacement eSIM for free.  And the free replacement also have conditions, main condition is one free replacement every 15 days

[BKNS27]

@steve321 

Yes you will be charged for $5 if you are switching from SIM to eSIM. It is free if you are switching from eSIM from old phone to eSIM on new phone.

[will13am]

@steve321 , you should not be charged to purchase an e-SIM if you are already using an e-SIM.  Simply go through the process of purchasing a new e-SIM and if you are charged, you can contact support to have the charges reversed.