09-22-2025 07:20 PM - last edited on 09-22-2025 10:51 PM by computergeek541
eSIM not downloading on old phone
09-22-2025 07:23 PM
@Don59
did you just buy the eSIM for this old phone? if it did not install correctly, ask PM to help. Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
