eSIM is free only if the last eSIM purchase wsa over 15 days ago
if it was within 15 days due to some technical issue of the initial one, you can reach out PM support and request the reimbursement. Please open ticket using Public Mobile Expert Messaging , Select Start a Chat to begin (You will need to use your current Community account to login to submit the ticket): https://expert-messaging.publicmobile.ca/guest/pre-chat **You'll get email/sms alert when agent replies. or monitor here: https://expert-messaging.publicmobile.ca/message-centre
