cancel
Showing results for 
Search instead for 
Did you mean: 

Coverage in Toronto (Central Etobicoke)

sdox
Good Citizen / Bon Citoyen

Just ported in from 4G Fizz and my coverage is TERRIBLE. 4 bars (Fizz) down to 2 bars (generally). Despite 5G, I'm getting 2.77Mbps per second and upload of 1.77 Mbps. I'm on my main floor. Fizz gave me ~250 on 4G. What is going on! Any plans to improve coverage in Canada's largest city?

5 REPLIES 5

sdox
Good Citizen / Bon Citoyen

Too late for that now. I can't change anything or log in to my account

@sdox  best to only use old providers account number and ignore the IMEI but 

You can try porting team for live support , will send you the number private message as we not allowed to post it here

 

if they are unable to help you need to contact support by 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca

sdox
Good Citizen / Bon Citoyen

How long until I lose access to my old carrier? I'm stuck. Did I put in the wrong imei?

sdox
Good Citizen / Bon Citoyen

I used to have Public Mobile on a previous phone and had issues then too (probably 2 years ago). My wife had the same issues. Restart didn't help. Seems I live in a dead-spot 😞

hTideGnow
Mayor / Maire

hi @sdox 

Etobicoke is a big area in GTA and I believe many are using Telus/PM/Bell and I dont recall too many complains for that.  could be just a issue in your particular spot?

but try Reboot phone and click Reset network settings and test again

Need Help? Let's chat.