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Error message after app upgrade

Victorchong811
Good Citizen / Bon Citoyen

Has anyone experienced a log in issue using IOS with the January 22, 2025 app upgrade?  After the upgrade I enter my password and go through the 2 stage authentication process.  Then I get the error message "ERROR Something went wrong.  Please try again".

I closed the app and tried it again 3 more times yet I get the same error message.

No issues going through my PC.

6 REPLIES 6

Victorchong811
Good Citizen / Bon Citoyen

Seems the error log in issue has been resolved today.

Thanks

Victorchong811
Good Citizen / Bon Citoyen

No other IOS devices available so it will have to be my PC for now.  I do have the latest IOS version.

hTideGnow
Mayor / Maire

hi @Victorchong811 

do you have another Apple device to test?

if not, please use the browser for now

but also make sure you have the latest iOS

Victorchong811
Good Citizen / Bon Citoyen

tried it but didn't work

Meow
Mayor / Maire

Did you try to uninstall and install app again?

Terryscell
Model Citizen / Citoyen Modèle

Perhaps turn phone off and on again, or clear cache?

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