05-15-2025 05:54 AM
05-15-2025 07:55 AM - edited 05-15-2025 08:09 AM
"sim me lock" error is not an sim card pin error and PM support can help with, please do not submit ticket. Instead it is an indication that your phone was carrier locked. Where you got the phone from?
If the message is "SIM network unlock PIN" or "SIM ME lock code NP" or "SIM not Supported" or on an iPhone's About->Carrier Lock showing "SIM locked"
You have to ask the carrier where you got the phone from for the carrier help unlocking it.
(Sorry, for this particular issue, PM support would not be able to help)
05-15-2025 06:21 AM
@Salopez81 If your asking for sim PUK unlock code support can help
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage