08-09-2017 12:11 PM - edited 01-04-2022 02:28 PM
Hi,
Could I have someone enable my 1 GB addon that I purchased to my account?
Thank you
Shiraz
Solved! Go to Solution.
07-12-2018 07:42 PM
@Imran wrote:hello im looking to add gb onto mg account i ordered a sim and ws gonna get the 25 buck plan for unlimited talk and text but i want some gb 4g LTE what can u do gor me?
It is $30/GB for data add-ons. How much days per month are you looking at using
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
07-12-2018 07:38 PM
hello im looking to add gb onto mg account i ordered a sim and ws gonna get the 25 buck plan for unlimited talk and text but i want some gb 4g LTE what can u do gor me?
08-09-2017 01:12 PM
great to hear 🙂 @Shezadah
08-09-2017 01:10 PM
Thank you for your help. Your post got me to my solution.
Didn't realize it was a 2 step process.
Cheers
08-09-2017 01:10 PM
Thanks for your help. I've got it sorted out now
08-09-2017 12:27 PM
Hey @Shezadah,
Thank you for reaching out to us !
If you require any assistance, please do send us a private message. As of yet, we have not received anything - we look forward to your reply,
Respectfully,
Mary
08-09-2017 12:19 PM
@Shezadah, purchasing an addon is a two step process. The first time it charges your card and puts money into available funds. you then need to go in and repurchase the addon and it will take money from the available funds. If you have done this two step process, you will need to message a MOD for assistance, click on this link Moderator Team
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *